Frequently Asked Questions
Everything you need to know about your Njord Gear Co. electronics.
How long does shipping take for my electronics?
Most orders are processed within 24 hours. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout for faster delivery.
What is the warranty policy on Njord Gear devices?
All our electronic products come with a standard 12-month limited warranty that covers manufacturing defects and hardware malfunctions under normal use.
Do you offer international shipping?
Yes, we ship our gear worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days depending on local customs processing.
What is your return policy for open-box items?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it within 30 days, provided the item is in its original packaging with all accessories included.
Are your products compatible with both iOS and Android?
Most of our smart devices and peripherals are designed for universal compatibility. Please check the 'Specifications' section on the individual product page for specific OS requirements.
How can I track my order status?
Once your order ships, you will receive an automated email containing a tracking link and number. You can also track your package directly through the 'Order History' section of your account.