Returns & Exchanges

At Njord Gear Co., we stand by the durability of our electronics and offer a 30-day return window to ensure your complete satisfaction. If your gear doesn't meet your expectations, we provide a streamlined process for hassle-free returns and exchanges.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Gear

  Place the item in its original packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your package.

• 4.
  Receive Refund or Exchange

  Once our technicians inspect the device at our warehouse, your refund or replacement will be processed within 5-7 business days.